Hotel Cerretani Firenze - MGallery

The hotel's service is attentive, and the luggage can be stored and delivered directly to the room. The location of the hotel is convenient for transportation. It is also convenient for eating and shopping in the surrounding area. It is a few minutes' walk to the train station. The only drawback is that the bath water is too small.

Overall, an average experience. A few positives: staff were accommodating, complimentary breakfast (was average food overall, but lots of options), complimentary mini-bar as well (proved helpful for water/refreshments, as we did a ton of walking in Florence!) and very good/excellent location - within a 10-20 minute walk of almost all sites we wanted to see. For the negatives, the room was a handicap room, and still pretty small, though the bathroom was quite spacious (we did not need a handicap room this was just what was offered fyi). The bathroom had poor ventilation. I had to prop the door open to air out the bathroom, or else everything was covered in condensation. There were a few things in the bathroom that also needed repaired, did not affect functionality, but unsightly. The bed… oh man. I know everyone sleeps better on different types of mattresses, so please consider this. I prefer a firm mattress - these beds were way too soft, the pillows were fluffy, but almost completely flat when you laid down. The bed frankly offered no support - I had back pain every morning and was so poorly rested during our time in Florence as a result (for context, I am 27 years old and in fairly good shape). If you like a very soft bed, this place is for you! Probably would not return due to my poor sleep - I believe more of a 3-star hotel. If you took the mattress out if the equation, it was of good value overall.